Refund & Cancelletion

We thank you and appreciate your purchase with us. Please read the policy, conditions, and process carefully, as they will give you important information and guidelines about your rights and obligations as our User, concerning any purchase you make through us. The policy concerning the processing of the refund shall follow the clauses as set forth:

Refund Request

The Platform may provide a refund only in exceptional cases, such as where the payment has been deducted from the User’s account, and the Platform has failed to provide the services for the same. The Refund process shall be undertaken by the Platform through which the User has processed the payment.

Please note that we don’t accept any returns.

Processing of Refund

Refunds are done within 10-15 business days, and the amount shall be credited to the User by the same mode of payment as it was received.

The User shall make all Refund requests by contacting the User support available on the Platform, which will be the official mode of communication with the Platform and the Firm. The Firm shall waive all other means of communication. All Refunds shall be made only based on, and upon investigation by the Firm, in accordance with the following guidelines.

Further, while all measures are taken to ensure accuracy of service specifications and pricing, the details of the services as reflected on the platform may be inaccurate due to technical issues, typographical errors, or incorrect service information provided to the Firm, and in such an event you shall be notified as soon as such error comes to the notice of the Firm. In such event, the Firm reserves the right to cancel your service and refund any money that may have been paid by you towards the purchase of such services. 

Parties and shall be governed by the laws of India. For purposes of enforcement of arbitration awards, equitable relief, or if for any other reason litigation is permissible under this agreement, each party hereby irrevocably agrees to the personal jurisdiction and venue of the courts at Kolkata, India.

We maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to such users at any time or cancel any services placed by them in the future.