Timeless Bengali Art, Crafted for Modern Spaces
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Shipping & Delivery

We intend to offer you the best and most convenient shipping options, no matter where you reside. We have tie-ups with a third-party logistical service provider who undertakes to provide us with the shipment and delivery services for the order placed through our website.

“Shipment time” shall refer to the time at which your order, in part or whole, shall leave our warehouse and shall be handed over to the third-party logistical service provider for delivery to you.

“Delivery time” shall refer to the time taken by the third-party logistical service provider to deliver your order to you in whole or part.

  • Shipping time: This refers to the time it takes for products to be shipped from our warehouse to the destination. Shipping usually takes about 0-1 business days from the time you place your order through our website.

  • We undertake to provide the logistical service provider with your order within 4 days from the date you place the order. 

  • The Delivery time shall vary between 4-5 business day that shall be determined by multiple external factors and also by the terms and conditions put forth by the Logistical service provider, which include but are not limited to the place of delivery. The approximate delivery time shall be communicated to you.

  • Delivery Timeline (Estimated Duration)

Area level Duration of delivery days
Local/ National 7-10

  • Delivery days – all days

  • The delivery agent assigned by the logistical service provider may contact the Customer by phone call, email, or SMS before arrival.

  • We will not be responsible for any delay in the delivery. Further, we will not be liable for any damage in transit due to mishandling by the logistics service provider.

  • You will receive an email containing a summary of the order. 

  • The service provider may take longer to deliver due to, inter alia, bad weather, flight delays, political disruptions, or other unforeseen circumstances. In the event any delay in delivery is expected, we may, at our sole discretion, intimate you, who may have purchased the same, regarding such delay. 

  • We will not be held responsible and will bear no liability in case of failure or delay of delivery, including any damage or loss caused due to such delay. Where there is a likelihood of delay in delivery, you may be notified of the same from time to time. However, no refunds may be claimed by you for any delay in delivery, which was caused due to reasons beyond our control.

  • If you purchase multiple products in one transaction, we may undertake to deliver the same together. However, this may not always be possible and shall be subject to the availability of stock.

  • If you wish to get delivery to different addresses, then you shall be required to purchase the products under separate transactions and provide separate delivery addresses for each transaction, as may be required. You agree that the delivery can be made to the person who is present at the shipping address provided by you. 

  • We will not be liable to compensate for any mental agony caused due to a delay in delivery. 

  • We do not charge any cost towards the delivery charges for any delivery placed by you through us.

  • You cannot cancel the order even if the delivery time exceeds the expected time of delivery.

  • We do not allow any exchanges/return or refunds regarding the products once sold to the Customer.

  • We will, however, undertake to accept your request for return if the delivery obligations are fulfilled by you as specified in the Return and Cancellation Policy.

Cash on Delivery

  • We do not have the option of cash on delivery (COD)